Kudobee

Refunds & Subscriptions

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How Kudobee Premium billing works, how to cancel, and how to request a refund.

How billing works

Kudobee offers a free plan and an optional Premium subscription (monthly or yearly). Premium can be purchased only from the parent area of the app. All payments are processed by Google Play under its own terms; Kudobee never sees or stores your full payment card details.

Renewals

Subscriptions renew automatically at the end of each billing period until canceled. Google Play notifies you about upcoming charges according to its policies. If a renewal payment fails, Google Play may retry the charge during a short grace period; Premium access can pause or end if payment is not completed.

How to cancel

Canceling stops future charges. You keep Premium access until the end of the period you already paid for.

  1. Open Google Play › Payments & subscriptions › Subscriptions (or the app's Manage subscription screen, which opens the same page).
  2. Select Kudobee Premium.
  3. Choose Cancel subscription and follow the prompts.

Uninstalling the app does not cancel a subscription.

Refunds

Refunds for Kudobee Premium are handled by Google Play under the Google Play refund policy. In most regions you can request a refund directly from Google for a recent purchase:

  1. Visit Google Play's refund page and follow the steps for subscriptions, or
  2. Open your Google Play order history, find the Kudobee charge, and choose Request a refund.

If Google Play declines a request, or your situation is unusual (for example an accidental duplicate purchase or a billing error), contact support@kudobee.com with the Google Play order number and we will do our best to help. Statutory consumer rights in your country (including EU withdrawal rights, where applicable) are not limited by this page.

What happens to your data

Canceling Premium or receiving a refund does not delete your account or your family's data. The family simply returns to the free plan and its limits. Data is retained and can be deleted as described in the Privacy Policy and on the Data Deletion page.

Contact

Operated by
Volodymyr Pletnov, an independent individual developer (Kudobee)
Support email
support@kudobee.com
Product
Kudobee — kudobee.com